Management staff, care/support personnel, social workers, nurses, safety teams, and quality managers make up our teams. Every member of our team brings a unique set of skills and experience that aids us in achieving our goals and objectives of providing high-quality care and support. You will have direct and indirect contact with any department involved in your treatment while in our care.

Your primary point of contact will be your Care/Support worker, who will be in charge of your daily care, as well as the Care Manager, who will be in charge of implementing and updating your Care Plan and Care Package. The quality team is in charge of continuously monitoring our service delivery to ensure that the services you receive are satisfactory, as well as dealing with any concerns or questions you might have.

To care for and serve you, all of our employees have the necessary credentials, expertise, experience, attitude, and aptitude. We carefully choose our employees based on their expertise and abilities. We have a thorough recruiting and screening process that looks for compassion and dependability, as we believe these qualities can complement expertise and skills to provide excellent treatment.

You can trust that you will be looked after by the best in the business. All of our employees participate in a Training and Professional Development program to keep their expertise and knowledge current and applicable to the services we provide. All employees undergo enhanced disclosure CRB tests and have their names checked against the Protection of Vulnerable Adults Register.

We ensure that all references and compliance records have been obtained and checked, and employees will only be offered jobs if the recruitment process has been completed satisfactorily.